Antler Chews (Splits)
Shipping & Return Policies
Shipping
We ship to the continental United States only. We do not ship to Hawaii nor Alaska.
We are not responsible for wrong addresses that have been confirmed by the customer at check out. Please double check the shipping address at checkout.
If a customer notices a wrong shipping address immediately after confirming their order, promptly email support@canophera.com to have it change, as we fulfill orders quickly.
If the package has already been sent out, the customer may be charged for shipping a replacement package and/or may not be sent a replacement till the original package is in transit back to sender.
Shipping Times
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Orders are typically packed and shipped within 1-2 business days. Orders arriving over weekend days will begin to be fulfilled starting the following Monday. Same day order fulfillment is not guaranteed and is not at all possible for orders arriving after 3pm US Eastern Standard Time.
- Once the package is in the hands of the carrier, UPS or USPS, we do not have control. Please contact the carriers if you need details on the status of your package.
Return Policy
If you are not entirely satisfied with your purchase, you may request a return and refund of your original purchase or you may request an exchange.
To be eligible for a full refund, returned items must be shipped with the shipping carrier within 21 days from the date they were originally delivered AND:
- Be in new condition
- Include all original packaging and original tags still attached
- Be free from any chewing
Items returned that do not meet the above criteria may be rejected altogether.
Once the item(s) are received by our warehouse and inspected, a refund will be issued. Please allow 3-5 business days for the refund to come through on your account.
To initiate a return, please email us at support@canophera.com with your name, order number, reason for return/exchange.
Once we receive your request, we will share will you the return address.
Please note: You cannot request a return/refund from single items from the Happy Chew Box. In order to be eligible for a return of a Happy Chew Box, all chews with the original tags and informational page must be included inside the original box. If not all items are returned, a refund will not be issued.
Return Shipping
Customers will organize their own return shipping to the address provided following their return request. Return shipping will be at the customer’s expense.
Exchange Policy
Our exchange procedure involves returning the product(s) from the original order for a refund and placing a new order for the product(s) needed.
- Standard return policy applies and customer organizes and pays for their own return shipping.
- To exchange, return the original product for a refund and place a new order.
Refunds
Once we receive your item, we will inspect it and verify that the items are still in new condition. You will then be notified of the status of your refund by email. Please note, this process may take a few business days after the return shipping tracking shows “delivered”.
If your return is approved, we will initiate a refund to your original method of payment (e.g., credit card or PayPal account). The time it takes to see the refunded amount appear back in your account depends on your payment provider's policies.
Changes to These Policies
We may update these shipping and return policies to reflect changes to our practices or for other operational, legal, or regulatory reasons.
- All Natural, Long Lasting, Split Red Deer Antlers
- No Caffeine & Nothing Artificial
- Available in Five Sizes: Extra Small, Small, Medium, Large & Extra Large
- Odor-Free & Supports Better Dental Health
- Naturally Shed & Sustainably Sourced from Europe
Indulge your canine companion with our Split Red Deer Antler Chews, granting direct access to the delectable marrow, rich in irresistible flavor, minerals, and calcium. Packed with glucosamine and chondroitin, they bolster your dog's joint health and mobility. These chews are odor-free, non-allergenic, and suitable for a wide range of dogs.
To ensure there is a chew for all dogs, our Red Deer Antler Splits come in several sizes. CANOPHERA antler splits come in Extra Small through Extra Large and are suitable for adult dogs and puppies 6 months and up.
- XS: for dogs up to 10 lbs / 5 kg
- S: for dogs up to 20 lbs / 10 kg
- M: for dogs up to 45 lbs / 20 kg
- L: for dogs up to 85 lbs / 40 kg
- XL: for dogs 85 lbs and up
Chewing is an instinctual behavior for dogs, and providing them with the right chew can offer a multitude of benefits. Our naturally shed antler chews are a perfect choice, here's why:
- Dental Health: Chewing on antlers can help clean teeth and promote healthy gums. The gnawing action helps reduce plaque and tartar buildup, leading to better oral hygiene.
- Mental Stimulation: Challenging your dog with a durable chew engages their mind. It provides mental stimulation, helping to ward off boredom and prevent destructive behaviors.
- Natural Nutrients: Antlers are packed with essential minerals like calcium and phosphorus, supporting your dog's overall health. Additionally, they contain no artificial additives, making them a wholesome choice.
- Long-lasting Enjoyment: Antler chews are dense and durable, offering hours of chewing satisfaction. They're perfect for power chewers who can quickly go through softer chews.
- Environmentally Conscious: Our antlers are naturally shed, meaning they're collected after deer naturally shed them each year. This humane process ensures no harm comes to the deer.
By choosing our naturally shed antler chews, you're providing your dog with an engaging and beneficial chewing experience. Watch as they enjoy hours of contented gnawing, all while supporting their dental health and overall well-being.
Always monitor your pet while chewing.
